JST --:--Stock: 31$1 = ¥158

Help centre · common questions

Useful answers before money or vehicles move.

Start with the topic that affects your decision. These answers explain the usual process; your quotation and destination rules provide the final detail.

01 · Help topic

Choosing a vehicle

Yes. Send the make, model, year range, preferred specification, maximum mileage, budget and destination. NTC can review suitable vehicles from the Japanese market, but availability and final price must be confirmed before you rely on an option.

Match the stock reference and chassis details, review all available photographs and specifications, check mileage and condition information, and ask for available auction or inspection evidence. Also confirm that the age and specification are eligible in your destination country.

No. An auction sheet is a time-specific assessment prepared for the auction. It can be useful evidence, but it is not a mechanical warranty and grading standards or translations can vary. Read it together with photographs, condition notes and any additional inspection.

No. A message, enquiry or offer does not by itself hold a vehicle. NTC must confirm current availability and explain the reservation or purchase requirement. Auction and dealer stock can sell while an enquiry is being considered.

02 · Help topic

Price and payment

FOB is shown as the vehicle's Japan-side price to the named port of loading under the confirmed quotation. Ocean freight, insurance, destination port charges, duties, taxes, clearance, inland delivery and registration are separate unless expressly included in writing.

Reference rates help you compare vehicles, but they are not a payment quote. Banks and payment providers use their own rate and may charge fees. The invoice states the payable currency and amount.

Use only the beneficiary details on the official invoice and verify them through an established NTC contact route before transferring funds. Treat any unexpected change as suspicious. Do not verify a changed account using the phone number or link contained only in the change message.

Ask your bank which sender and intermediary charges can apply, and confirm the amount that must reach the beneficiary. A short payment can delay confirmation or require a balancing transfer.

03 · Help topic

Shipping and documents

With RoRo, an operational vehicle is driven onto and off a vehicle carrier. With container shipping, it is secured inside a container and handled through container terminals. Route availability, carrier rules, vehicle dimensions and total handling cost determine the suitable method.

A useful estimate can be given only after the origin port, destination port and route are known. Booking time and transit can change with vessel space, port congestion, weather, inspections and transshipment. Treat dates as estimates until the carrier confirms them.

The main records normally include the commercial invoice, the relevant Japanese export or deregistration certificate and the bill of lading. A translation, inspection certificate or marine insurance certificate may also be supplied where required or agreed.

The consignee is the person or company identified to receive the shipment. Spelling, address or company-name errors can delay document release or customs clearance, so confirm the legal details before the bill of lading is issued.

Do not assume this is allowed. RoRo carriers commonly restrict personal effects, and undeclared contents can cause security or customs problems. Ask NTC for the rule that applies to the selected carrier and route before loading anything.

04 · Help topic

Import and arrival

The buyer must confirm destination-country age limits, steering-position rules, emissions or safety standards, inspections and registration requirements before purchase. Japanese export approval does not guarantee that a vehicle can be imported or registered in another country.

The buyer normally pays import duty, tax, port and terminal charges, customs-broker fees, storage, local inspection, registration and transport after arrival unless the written quotation specifically includes an item.

That depends on local law and your experience. A destination clearing agent can receive the arrival notice, lodge customs entries, calculate local charges and arrange release. Appoint one before arrival if the process is unfamiliar or licensed representation is required.

Give your clearing agent the available documents, confirm the expected arrival, understand the port's free-storage period, prepare funds for local charges and plan compliant collection. Delays after arrival can create storage or demurrage costs.

Still need an answer?

Send one clear question with the vehicle details.

NTC can give a more useful answer when the stock reference, destination and preferred port are included.