Receive
NTC issues the vehicle quotation or invoice after availability and scope are confirmed.
Help centre · payments
Know what to check on the invoice, how payment confirmation works, and what to do when an instruction does not look right.
NTC only accepts bank transfers to the official account below. Never send payment to a different account without confirming it through NTC's published contact details.
Official bank account
SMBC NTC
Payment journey
NTC issues the vehicle quotation or invoice after availability and scope are confirmed.
Compare the invoice with the vehicle, destination and agreed shipping basis.
Confirm beneficiary details independently—especially if any payment detail has changed.
Send the agreed currency and account for sender/intermediary bank fees.
Keep the receipt. NTC confirms cleared funds before the next agreed action.
Invoice checklist
The public website shows browsing information and currency estimates. The confirmed invoice is where the payable amount, currency and commercial scope must be stated.
Your name or company and destination details are correct.
Stock reference, make/model and chassis details identify the intended car.
Price, currency, named port and included or excluded charges are clear.
The account name and bank details match the verified payment instructions.
Use the invoice or vehicle reference requested for payment matching.
Reservation, cancellation and refund conditions are understood before transfer.
Fraud prevention
A convincing email can still be fraudulent. Verify through a phone number or conversation you already trust—not the contact details inside the suspicious message.
Bank charges
Your bank or intermediary banks may deduct fees. Confirm whether the invoice requires the full invoiced amount to reach the beneficiary.
Reservation
Reservation depends on current availability, seller conditions, cleared funds and explicit confirmation from NTC.
Cancellation
Costs may already be committed after purchase, auction or booking. Review the invoice conditions and website terms.
Something does not match?
Use the established contact details on this website to confirm the invoice, beneficiary, currency or payment status.